"Hire an agent with experience. A good agent will work to minimize the stress of selling and understand the process, which helps tremendously. An experienced agent will be more likely to know how to maximize the best elements of your home so you can get the most money for it. Pick someone who knows zoning and also understands your property and how to navigate different town and village rules. Most likely you will need an updated certif of occupancy when you close on your property; the agent can help you there as well. A good agent can be your best ally, so choose wisely."
"Your broker should know enough to present the reality of your situation. One of our hardest jobs is delivering accurate information without disappointing a customer in a way that turns them off. While it feels good to experience unrestrained enthusiasm and high hopes from a broker, it’s in your best interest to work with someone who knows the market, listens to you, and can say “I know you want XYZ, but the reality is, the available choices are ABC.” You'll also want them to be experienced doing deals in your price range. If you have a $10 million house, aren’t you going to want to work with someone who’s done that before? You want someone who realizes this process is about you. You also want a broker who doesn’t spend too much time talking about him or herself. It’s not about the broker, it’s about you, and you should feel like it. Bearing all this in mind, don’t stress yourself out about finding the “perfect” broker. If you find yourself unhappy with your broker, for any reason, let him or her know. We'd much rather hear (or read) it's not working for you than to wonder why calls, texts, and emails are ignored."
"If you’re a seller, use an agent with experience but who is also hungry. With an agent who does not have 50 exclusive listings, but maybe a dozen or so, your listing does not get lost in the advertising budget and can be afforded plenty of attention. It also gives your agent time to call you frequently with updates. "
"Make sure you enjoy corresponding with them, in whatever medium you prefer, be it text, email, or telephone. If possible, make sure the first meeting is at the property so you can really see how the person looks, feels, and moves around your home. This is where the sale will be made, so you’ll be able to judge for yourself how dynamic, honest and genuine they actually are. During this first meeting, make sure you get a great gut feeling about them, as this is the beginning of a very long and intimate relationship. Don’t be enamored with a broker’s brand or name or track record. If it doesn’t feel right in the beginning, you’ll probably end up firing them in the end and that is a waste of time for everyone involved. Selling a home is a very personal experience and you will be spending a great deal of time and energy with your agent so make sure they do not bug you! Consider this first meeting the honeymoon period of the relationship—if you don’t enjoy dealing with them now, it is only going to get tougher over the course of the relationship."
"Interview them and see if you have rapport. Good communication is key to a successful transaction. If they spend more time talking about themselves than you or the property, it's probably not going to work."